SHIPPING INFORMATION

Here's everything you need to know about our shipping process:

Shipping Times:

• All orders are processed within 72 hours of receipt.
• USA orders delivered within 3-5 business days.
• International orders delivered within 7-14 business days.
• Shipping times may vary based on the chosen shipping method and delivery location.

Shipping Costs:

• Shipping costs vary based on the order weight, shipping method and delivery location.

 

Duties & Taxes Responsibilities:

We currently ship all packages with DDU (delivery and duties UNPAID). This means your package is usually delivered by local mail carrier at the final destination or you may be required to collect the parcel from the postal facility directly. Your mail carrier may or may not charge duties and taxes. We do not collect taxes and duties during checkout and therefore you are responsible for paying these if required. If you have questions regarding how/when duties and taxes are charged, we advise contacting your Customs office directly. 

 

Order Tracking:

• For your peace of mind, all orders come with a tracking number.
• Use the provided tracking number to monitor your package's journey from dispatch to delivery.

 

Delivery Disclaimer:

• While we strive to meet the specified delivery times, unforeseen circumstances beyond our control may cause occasional delays.
• Rest assured, we are committed to providing you with the best possible shipping experience.

 

If you have any questions or concerns about your order, feel free to contact us.

 

Happy shopping!