What is the delivery time?
All orders are shipped within 72 hours of you placing the order. USA Orders Delivery Time: 3-7 days. International Orders Delivery Time: 7-14 days. However, delays could be occurred due to unexpected reasons that beyond our control . All orders are shipped with a tracking number so you can track them every step of the way! .
What are the delivery fees in my country?
Please add the products to the cart then do checkout and select your's country after that you will see the delivery fees and the Total costs.
How can I track my order? When will my items arrive?
Once your order is shipped, you will receive a shipping confirmation email with tracking number and link.
Some of the items I ordered did not arrive with my order. Where are they?
Occasionally, for reasons we can't control, we are unable to ship an item that appeared to be in stock when the order was placed. In these cases a refund of the unshipped item(s) will be issued. Payments made with a credit card will be refunded to the card used for your order.
Are the products you offer safe?
Yes, all the products on our catalog are from highly reputable companies.
Can you send me more information on [any product]?
We provide any and all information within our product descriptions and social media posts, so there is no further information to provide, but you can use google search.
I have been diagnosed with [any medical condition], and I am taking [any prescription medication or nutritional supplement]. Can I use [any nutritional supplement]?
Though we take great care in selecting products that add value to your life and intend to improve your health and wellness, we are not medical professionals and can’t provide any medical advice. As we understand the implications of taking the wrong medications, we advise you to consult a physician before using or consuming new products or supplements. A medical doctor familiar with your health and medical history can advise about possible interactions regarding a combination of medical conditions, drugs, and nutritional supplements and make recommendations for your specific situation.
Is it safe to order online?
Ordering online at PlusSupplements.CO is entirely safe. We use the industry-standard 128-bit encryption technology when processing any of your personal information. This technology utilizes Secure Sockets Layer (SSL) encryption/security protocol. As a result, you can rest assured that no third party will have access to your data. At PlusSupplements.CO , your safety is our number one priority!
What payment options do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover Credit and Debit Cards) and PayPal.
Can I cancel the order?
Sorry, there is No Cancellation.
Is there a Refund?
Orders are eligible for returns/refunds within 3 days of receiving the order, with the shipping fees being the responsibility of the payer. If you receive a damaged or incorrect item, please contact us within 48 hours with accompanying photos for a replacement or refund. For any questions or concerns, feel free to reach out via our contact page or email us at firstname.lastname@example.org for prompt assistance
Where are you located?
Our warehouses are located in USA.
What happens if I receive a damaged item?
If you have received a damaged item contact us immediately and please take a photo of the outside of the delivered package and the damaged item(s) to send to us via Social media Messages or Email. Afterward, it will be our pleasure to replace the product / provide a refund. The company has no obligation to provide refunds or credits but may grant them. It should be noted a refund is at the company’s sole discretion.
Customs & Country Regulations Responsibilities?
It is up to you to check your country's import policies before ordering. Orders that are seized by your local customs can't be refunded.
Duties & Taxes Responsibilities?
We currently ship all packages with DDU (delivery and duties UNPAID). This means your package is usually delivered by local mail carrier at the final destination or you may be required to collect the parcel from the postal facility directly. Your mail carrier may or may not charge duties and taxes. We do not collect taxes and duties during checkout and therefore you are responsible for paying these if required. If you have questions regarding how/when duties and taxes are charged, we advise contacting your Customs office directly.
If you have any further questions, please don't hesitate to contact us.
Thank you for choosing PLUSSUPPLEMENTS.CO