Exchange Policy: We do not offer exchanges. However, you can request a return with our approval via email. Once the return is accepted and your refund is processed, you may proceed to make a separate purchase for the new item.
Return Policy: We offer a 3-day return policy. Allowing you to request a return within 3 days of receiving your item. Please note that shipping costs are the responsibility of the buyer. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us . If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
If you receive a damaged or incorrect item, please contact us within 72 hours with accompanying photos for a replacement or full refund
Refunds We will notify you once we have received and inspected your return, and inform you whether the refund has been approved or not. If approved, you will be automatically refunded via your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund as well. If more than 10 business days have elapsed since we approved your return, please contact us through our contact page or email us at info@plussupplements.co
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